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Case Study - The Trafford Centre - Manchester

The Trafford Centre in Manchester is an iconic £670M sub-regional shopping and leisure location. For more than two years prior to opening NSG Security Consultants were engaged as part of the development team and were responsible for:
  • Working with architects, both concept and implementation, to ensure that the principles of Crime Prevention Through Environmental Design and ensuring that the Centre achieved ‘Secured by Design’ accreditation
  • Undertaking a detailed Risk Assessment and Security & Communications Requirements Study
  • Undertaking a detailed security system operational requirement analysis, including the production of a management concept to manage the images from a 360-camera CCTV system, which involves the revolutionary interface with other security systems, both electronic and human, developing the first truly interactively monitored CCTV system. The CCTV system is thought to be at the time, the largest single-phase installation undertaken in the United Kingdom
  • Formulating the Centre’s Crisis and Contingency Plan, involving consultation with emergency services, statutory organisations, medical authorities and others
  • Representing the Centre’s Management team at Building Control Meetings throughout the Centre’s construction and were responsible for developing the Centre’s Fire Alarm & Detection System Cause and Effects and all the Life (Fire) Safety Management Procedures
  • Recruiting a 90 strong in-house security team and producing a bespoke 10-week NVQ underpinning security-training course
  • Producing the Centre’s Security Manual of Guidance and Codes of Practice to cover all aspects of the security team’s operations
  • Producing the Centre’s Operations and Procedures Manual       

NSG Security Consultants were retained and continued to provide security consultancy services three years after the Centre opened to the public.